Cookie Policy

Ultima actualización en 16th April 2022

This cookie policy describes the cookies we use on the TripMapper website, www.tripmapper.co ("Website"), and our web application ("Web App"), and the purposes for which we use them.

By clicking the "That's fine" button that will pop up the first time you use our Website and Web App, or otherwise by continuing to use our Website and Web App, you are agreeing to our use of cookies as set out in this cookie policy.

Information about us

Our Website and Web App are operated by Tripmapper Ltd, a company incorporated in England and Wales with company number 12755452 and having its registered office at 20-22 Wenlock Road, London, England, N1 7GU (whom we refer to in this policy as "TripMapper" or "we" or "our" or "us").

What are cookies?

Cookies are small data files that are placed on the browser on your computer, mobile device or other electronic device when you visit our Website or Web App and use its functions.

Why do we use cookies?

We use cookies on our Website and Web App for various purposes such as:

  • to facilitate the operation and functionality of our Website and the Web App
  • to recognise your computer or device when you use our Website or Web App
  • to improve your experience of our Website and Web App make navigating around them quicker and easier
  • to obtain information about your preferences
  • to carry out research and statistical analysis
  • to analyse how our Website and Web App is used

In most cases, we will need your consent to the operation of cookies. The exception is where the cookie is essential in order for us to provide you with the service you have requested.

What type of cookies do we use and what are they used for?

We use the following types of cookies in our Website and Web App:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Website and Web App.
  • Functionality cookies. These are used to recognise you when you return to our Website or Web App. This enables us to personalise our content for you and remember your preferences.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website and Web App when they are using it. This helps us to improve the way our Website and Web App work, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:

For the Website:

Essential cookies:

Cookie name

Description

Purpose

Duration

More information

intercom-id-[app_id]


Unique strings replace the [app_id] in the cookie name.

Anonymous visitor identifier cookie.Allows visitors to see any conversations they've had.9 monthsCookie placed by Intercom Messenger
intercom-session-[app_id]


Unique strings replace the [app_id] in the cookie name.

Identifier for each unique browser session.Allows users to access their conversations and have data communicated on logged out pages for 1 week.7 days (from each login)Cookie placed by Intercom Messenger

Analytical or performance cookies:

Cookie name

Description

Purpose

Duration

More information

_ga

Used to distinguish users.

This enables us to:

  • Estimate our audience size and usage pattern.
  • Measure site performance.

To review the expiration time please visit the Google Analytics site.

The TripMapper Web App uses Google Analytics to help measure how users interact with Web App.

To opt-out of Google Analytics and Google Tag Manager, please visit the Google Analytics site.

_gat

Used to distinguish users.

_gid

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.


For the Web App:

Essential cookies:

Cookie name

Description

Purpose

Duration

More information

tripmapper_token (local storage)A token TripMapper sets.To recognise you when you return to our Web App.It stores data with no expiration date.A token TripMapper sets.
__stripe_midFraud prevention cookie.To provide fraud prevention when processing payments.1 yearCookie placed by Stripe (payment processing provider)
__stripe_sidFraud prevention cookie.To provide fraud prevention when processing payments.30 minutesCookie placed by Stripe (payment processing provider)
intercom-id-[app_id]

Unique strings replace the [app_id] in the cookie name.
Anonymous visitor identifier cookie.Allows visitors to see any conversations they've had.9 monthsCookie placed by Intercom Messenger
intercom-session-[app_id]

Unique strings replace the [app_id] in the cookie name.
Identifier for each unique browser session. Allows users to access their conversations and have data communicated on logged out pages for 1 week.7 days (from each login)

Cookie placed by Intercom Messenger

Analytical or performance cookies:

Cookie name

Description

Purpose

Duration

More information

_ga

Used to distinguish users.

This enables us to:

  • Estimate our audience size and usage pattern.
  • Measure site performance.

To review the expiration time please visit the Google Analytics site.

The TripMapper Web App uses Google Analytics to help measure how users interact with Web App.

To opt out of Google Analytics and Google Tag Manager, please visit the Google Analytics site.

_gat

Used to distinguish users.

_gid

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dcgtm<property-id>.

mp*
mixpanel


Unique strings replace the * in the cookie name.

Used to distinguish users.

This enables us to:

  • Estimate our audience size and usage pattern.
  • Measure site performance.
1 yearThe TripMapper Web App uses Mixpanel to help measure how users interact with Web App.

To opt out of Mixpanel, please visit the 'Managing Personal Information' page on Mixpanel's website.

Managing cookies

If you do not want to accept cookies, or you wish to enable, disable or delete them, you can change your browser settings. You can take a look at the help section of your web browser or follow the links below to understand your options. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website and Web App.

Third-party links

Our Website contains links to third-party websites. Each one that you visit will place cookies on your device. The owners of third-party websites are responsible for the cookies they set. We have no control over this or the technologies used by third-party websites, and accept no responsibility for them.

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